Privacy Policy

1. Introduction

BarberBook ("we", "us", or "our") operates the BarberBook platform, which allows clients to book barbershop appointments and allows barbershop owners to manage their business. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

2. Information We Collect

We collect the following information:

• Phone number — used to verify your identity and send appointment confirmations
• Name — used to identify you in appointment records
• Email address — used to send appointment confirmations and cancellation notices (optional for clients)
• Appointment information — service, date, time, and barbershop details
• Business information — for shop owners: shop name, address, and contact details

3. How We Use Your Information

• To verify your phone number via one-time passcode (OTP) SMS
• To create and manage your appointment bookings
• To send appointment confirmation and cancellation emails
• To allow barbershop owners to manage their client records
• To prevent fraud and abuse on the platform

4. SMS Messages

We send SMS messages only when explicitly requested by you. This includes one-time verification codes (OTP) sent when you enter your phone number and click "Send verification code." We do not send unsolicited SMS messages or marketing texts. You can opt out of SMS messages by replying STOP to any message we send. Message and data rates may apply.

5. Information Sharing

We do not sell your personal information. We share your information only in the following circumstances:

• With barbershop owners — your name and phone number are shared with the barbershop you book with so they can manage your appointment
• With service providers — we use Twilio for SMS delivery, Resend for email delivery, and Supabase for data storage. These providers process data on our behalf
• For legal compliance — if required by law or to protect our rights

6. Data Retention

We retain your appointment records for as long as necessary to provide our service and comply with legal obligations. You may request deletion of your data by contacting us at the email below.

7. Security

We implement industry-standard security measures to protect your information, including encrypted data transmission, secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications by replying STOP

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.